INTRODUCTION
Welcome to Rezco’s website. The term “Rezco” or “us” or “we” refers jointly and severally to the entities in the group (the Rezco Group). The details of the companies that constitute Rezco / the Rezco Group are:
- Rezco Corporate Investments (Pty) Ltd, the parent company of the group holding full controlling interest in the subsidiary entities, at registration number 2004/010319/07 with registered address 146 Main Road, Walmer, Port Elizabeth, 6070;
- Rezco Asset Management (Pty) Ltd, an approved Financial Services Provider (FSP702), with registration number 1980/009077/07 at registered address 146 Main Road, Walmer, Port Elizabeth, 6070;
- Rezco Collective Investments Ltd, an authorised Collective Investment Scheme Manager, with registration number 2004/012079/06 at registered address 146 Main Road, Walmer, Port Elizabeth, 6070.
Rezco is the owner of this website and domain name www.rezco.co.za. The use of our website and communications between you and us is subject to our Terms & Conditions set out herein. The term “you” refers to the user/viewer of our website and/or the sender/receiver or communications to/from us. By continuing to browse/use this website or initiating communication with us, you are agreeing be bound by our Terms & Conditions. Our Terms & Conditions govern our relationship with you in relation to the use of this website and communications between you and us. If you do not agree with our Terms & Conditions, please refrain from making use of our website. The unauthorized use of this website may give rise to a claim for damages and/or constitute a criminal offence. Any questions concerning our Terms and Conditions may be addressed to info@rezco.co.za.
WEBSITE INFORMATION AND CONTENT
The information provided and the content accessible on the website is produced by Rezco. The information contained on this website is for general information purposes only. More specifically, Rezco’s website is intended to provide users with objective and general information regarding its products and services. The information on our website is in no way intended to constitute a recommendation, guidance, proposal or any form of financial advice regarding the suitability of a product for a user or any financial need that the user thereof may have.
Rezco is committed to ensuring that the information and content on the website is up to date and correct. While we make every effort to keep the information on the website updated, we cannot and do not guarantee that the information on this website will not become outdated from time-to-time. Furthermore, we make no representations or warranties of any kind, expressed or implied, that the information on this website is error-free or meets any criteria of accuracy, timeliness, performance, completeness or quality. Any reliance you place on information provided or omitted on our website at any time is done strictly at your own risk.
Rezco reserves its right to modify the website without notice to users. You will need to regularly review Rezco’s Terms and Conditions to ensure that you are kept up to date with modification that might have been applied without your knowledge.
Our website may also include hyperlinks to other websites from time-to-time. These links are provided for your convenience to provide further information. You understand and acknowledge that Rezco has no control over the nature, content and availability of those websites. Rezco takes no responsibility for the content, maintenance of or privacy compliance by any linked website. The inclusion of any links does not imply a recommendation or endorsement of the views expressed within them, nor of our confirmation, support, or funding of the operator of that website. Linking our website to/from another website without our express authorization is not permitted.
INTELLECTUAL PROPERTY RIGHTS
The information in the website, the content thereof and the material produced by Rezco available thereon, which includes the design, layout, look, appearance and illustrations, data, graphics, texts, logos, trademarks, software, images, videos, sounds, drawings, photographs, expressions and any other content, is fully owned by and licensed to Rezco. The information, content and material is protected by copyright and other intellectual property laws. No information or material contained on Rezco’s website may be reproduced, transmitted, displayed or commercially exploited without written consent by Rezco. All rights not expressly granted to a user by Rezco on our website, remain strictly reserved.
ELECTRONIC COMMUNICATIONS AND RECORDS
Rezco uses a variety to means to communicate with users and investors, including but not limited to an electronic “chat” function accessible on the website, electronic mail (email) and telephone. By communicating with Rezco using any of the available means, you consent to receive responses from Rezco to your communication using the means we deem appropriate.
All telephone calls to our dedicated landline are recorded for quality and assurance purposes. Recordings of a telephonic conversation constitute proof the conversation and content thereof.
The electronic “chat” function on the website is intended to provide you with a convenient means to communicate with us. The “chat” is live and monitored in real time by designated employees to ensure a quick response. However, by using the “chat” function you agree to accept the risk inherent thereto, which includes, but is not limited to, technical failures beyond our control which prevents us from receiving your communication via the “chat” or responding to you via the “chat”.
Our directors, employees and officers communicate with emails using email addresses linked to our domain. The contents of an email, and any attachments thereto, are intended solely for the use of the individual to whom it is addressed, including any person copied into the email. If you are the recipient of an email from us that is not intended for you, you must inform the sender that the email was received by you in error and you must refrain from copying or showing the email to anyone. It is possible that an email sent to a designated email address linked to our domain is not received by the intended Rezco recipient due to unknown/unforeseen technical issues. If you do not get a response from us within 24 business hours, please reach out to us via telephone. Emails from us are not guaranteed to be secure or error-free because information can be intercepted, corrupted, lost, destroyed, arrive late or incomplete. We make no guarantees that an email received by you from us does not contain viruses or defects. You agree that by communicating with us, our directors, employees, officers and/or agents via email you do so at your own risk.
Investors in our register and users who subscribe to our mailing list receive communications from us to their preferred email address from time to time. These communications contain materials
and information that provide market updates and our investment views (newsletters, webinars, etc). If you are a recipient of such emails but wish to stop receiving them, you can effect your removal from our mailing list at any time. You will be provided with an “unsubscribe” link in every marketing email you receive. Alternatively, you can email us at info@rezco.co.za with your instruction to be removed from our mailing list.
We retain and store any electronic communication(s) between you and us as may lawfully be required. Such electronic records stored will constitute rebuttable proof of the content thereof.
SECURITY & PRIVACY
In the course of carrying on its business in the investment industry and rendering services to investors and clients, Rezco processes personal information. Use / access of Rezco’s website is monitored and use of applications which enable you to communicate with us entail the processing of certain personal information. In addition, the website uses “cookies” to enhance a user’s experience when using our website and to provide information about your session on our website, including returning visits. Any personal information processed from our website and / or to engage with us is subject to Rezco’s POPIA Policy. In particular, to protect the user’s right to privacy and confidentiality, Rezco undertakes not to provide any users’ personal information to any third party, outside of Rezco for any purpose other than in accordance of our Protection of Personal Information (POPI) Policy, the application of which is disclosed and detailed in our Privacy Notice.
LIMITATION OF LIABILITY
You acknowledge that the information and content of Rezco’s website may contain inaccuracies, imprecisions or errors. We will not be liable for any such imprecisions, inaccuracies or errors to such extent as the law permits. Furthermore, we will not be liable for any action or decision taken (or not taken) by you as a result of reliance on or use of our services, information, hyperlinks, or representations contained on or omitted from this website.
In no event will we be liable for any loss or damage, including without limitation indirect or consequential loss or damage, arising out of or in connection with the use of this website. Furthermore, we will not be liable for any expenses sustained or costs incurred, whether directly or indirectly, associated with or as a result of using our website. By using our website, you agree to indemnify us from all claims, actions, damages, costs and expenses arising from or in connection with your use thereof.
Rezco makes every effort to keep our website up and running efficiently. Rezco will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. We commit to attending to all technical issues within our control as quickly and proficiently as possible.
Utmost due care is taken to safeguard our website and electronic communications from any virus, worm, Trojan horse and/or malware. We will not be liable for any damage to your computer system which may arise in connection with your use of our website, any other website linked thereto or electronic communications received from us.
JURISDICTION
These Terms & Conditions are governed by and shall be interpreted in accordance with the laws of the Republic of South Africa. All transactions and interactions carried out on our website will be subject to South African law. Only South African courts will have jurisdiction to hear and adjudicate disputes that arise from our Terms & Conditions and/or the transactions and interactions carried out on our site.